Drinking Water and Garden Water

Terms & Privacy

Langdon Waterworks Limited (“Langdon”) is committed to respecting the privacy of your personal information and we have always made every effort to protect the personal information that you provide to us. We collect and use personal information about you to create, maintain and enhance a relationship that allows us to deliver top-quality, value-added products and services to our customers. This Privacy Commitment describes our privacy policy and practices and how we collect, use and disclose the personal information of our customers.


What Personal Information do we Collect?

Langdon collects and maintains different types of personal information about our customers, including:

contact and identification information, such as your name, address, telephone number and e-mail address;
product and service related information concerning products and services that we provide to you;
credit and financial information such as your payment methods and preferences and billing and credit history;
your transaction history with us for any or all products or services you may have obtained from us. This could include billings, products and services purchased, and payment information; and
customer relationship information such as customer service requests and feedback and information requested or provided by or from you.


How is Your Personal Information Protected?

Langdon endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure


Updating and Accessing Your Personal Information

It is important that the information contained in our records is both accurate and current. If you have any questions or would like to update or access your personal information, please contact our customer service call center.


Inquiries or Concerns?

If you have any questions or concerns about our Privacy Commitment please contact:

Langdon Waterworks Limited
220, 355 Centre Street N., Langdon, Alberta T0J 1X2
Telephone: (403) 936-5161
Email us at: info@lww.ca



Unless you advise otherwise, we will assume that you have consented to the collection, use and disclosure of your personal information as explained within our Privacy Commitment.


Interpretation of this Privacy Commitment

This Privacy Commitment includes examples but is not intended to be restricted in its application to such examples, therefore where the word ‘including’ is used, it shall mean ‘including without limitation’. This Privacy Commitment only applies in respect of those activities that are subject to the provisions of Alberta’s provincial privacy laws, as applicable.

In this Privacy Commitment, the words “we” or “Langdon” refers to Langdon Waterworks Limited and its subsidiary companies as they exist from time to time.



Additional information concerning our privacy obligations to you can be found at this link, which is the homepage for the Personal Information Protection Act (Alberta).

This Privacy Commitment and the privacy practices described in this document are subject to the provisions of all applicable legislation and regulations.


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